Effective Negotiation Skill
Course Overview
Effective negotiation is an essential part of life, whether it is used for work, for business or even in social settings. Hence, this 2-day practical workshop aims to equip participants the needed effective negotiation skills critical in bring harmony at work and desired business results.
Course Objectives
- Understanding The Essentials of Effective Negotiation
- Understand & Learn The Various Negotiation Preparation Works For Better Negotiation Results
- Learn & Use Systematic Approach In Negotiation
Course Outline
- Principles & Essentials of Negotiations
- Negotiation: A Way Of Life
- Strategic EQ Prep Work
- 3 Stages Of Successful Negotiation
- Setting Negotiation Goals
- Communication Skills For Powerful Negotiation
- Mental Control & Critical Thinking Skill Sets
- Negotiation: The Strategies Designs
- Reading Key Signals & Emotional Cues
- Internal Negotiation & Getting The Mandate
- Establishing The BATNA
- Negotiation In Action
- Negotiation Styles & Effective Application
- Agreement & Confirmation
- Relationship Boosters
Training Methodology
Short lectures; work place case studies; role-plays; interactive negotiation games; self-evaluations; video-recording behavioral analysis and guided group discussion.
Who Should Attend
- Managers & Executives who need to improve their Internal & external customer relationship management and team results
Program Duration
2 days
